Customer Services

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FREMONT, CA 94538

Job Description

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Assist new applicants with employment process answering all questions with regards to

working with LaborMax Staffing and qualifying potential workers for the completion of I-9

documents. Administering safety exam to potential employees. Maintain level of authority

with temporary workers to monitor, resolve, or direct complaints, problems, injuries as

need dictates. Terminate temporary employees when necessary.

1

Assist with dispatching activities which include the workers completion of sign in sheet,

collection of advance slips, distribution of requested equipment, selecting worker for job

assignment, detailing and communicating duties to selected worker and directing worker

to the location of assignment.

1

Input data into computer program from a variety of source documents to insure the up

keep of all employee and customer files. Assist with the development of new and existing

customer data base by building relationships with clients and potential clients through

telephone contact. This includes resolving client problems, collection of payments due,

price quoting within assigned parameters of authority.

2

Process payroll for temporary worker's from completed work ticket while collecting

borrowed equipment, matching equipment sales and advances against paycheck for

accuracy. Insuring proper documentation for days work is completed before distribution

of check.

2

Perform outside sales activities (primarily cold calling) to acquire new customers.

Telephone follow up as appropriate. Build and enhance customer relationships through

customer visits. Build and maintain database of qualified sales prospects.

3

Answer telephone, and provide routine information to caller or direct caller to appropriate

person. Assist with customer calls, taking job orders and general work order information

or customer file information. Address potential workers questions with regards to

employment.

Perform routine office support tasks including; organizing and maintaining branch filing

Requirements:

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Typing with 25 WPM accuracy Computer skills, Windows, word, database Customer Service Skills Optimistic Outlook Must be comfortable in a sales role with minimal fear of rejection Mathematical skills in addition, subtraction and problem solving Flexible Schedule Initiative and stamina

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To apply for this position, click the link below or contact the local office at (510) 795-0300

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